This Privacy Policy explains how Wattstamp (“Wattstamp,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes information in connection with our website, interface, products, and services (collectively, the “Services”).
The Services currently consist of this website, the information published on it, and the communications you choose to send us. Wattstamp’s roadmap includes energy-data services and, in the longer term, settlement infrastructure that may operate in connection with blockchain-based technologies. Where such functionality is made available, this Privacy Policy will apply to it, and we may not have information about all users of those technologies beyond information that is publicly available or recorded on a blockchain.
This Privacy Policy applies to Wattstamp, its website and interface, and any other online location that links to this Privacy Policy.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy or our collection and use of information as described below, you should not access or use the Services.
1. Information We Collect
A. Information You Provide
We may collect information that you voluntarily provide to us when you use the Services or communicate with us, including:
- Correspondence and Content: If you contact us, submit feedback, ask questions, request support, or otherwise communicate with us, we may collect your name, contact information, and the contents of your communications.
- Other Information You Provide: You may voluntarily provide additional information to us that we have not specifically requested. If you choose to provide such information, you are responsible for ensuring that you have the right to provide it to us.
B. Information Collected Automatically
When you access or use the Services, we may automatically collect certain information, including:
- Device Information: We may collect information about the device and software you use to access the Services, including device type, operating system, browser type, screen resolution, language settings, and similar technical information.
- Usage Information: We may collect information about how you interact with the Services, including the date and time of access, pages or screens viewed, features used, assets or content interacted with, and other usage information.
Blockchain information. The Services do not currently require you to connect a blockchain wallet. If wallet-based functionality is introduced, we may collect or process the wallet address you use to connect, among other purposes to identify or restrict wallets associated with legally prohibited conduct or activity that violates our Terms of Service. Transactions conducted through public blockchains may be publicly visible and permanently recorded, and information recorded on a public blockchain may not be capable of being deleted, modified, or removed by us.
2. How We Use Information
We may collect and use information for the following purposes and as otherwise permitted by applicable law:
- Providing and Operating the Services: To make the Services available, facilitate requested functionality, respond to inquiries, and provide support.
- Improving the Services: To understand how the Services are used, troubleshoot issues, develop new features, and improve the functionality, security, and user experience of the Services.
- Security and Compliance: To protect the Services, investigate suspected fraud, abuse, security incidents, or other wrongdoing, enforce our terms and policies, and comply with applicable laws, regulations, legal processes, or governmental requests.
- Preventing Prohibited Activity: To identify, investigate, and restrict activity or, where applicable, wallet addresses associated with sanctions, fraud, abuse, or other conduct that we are legally required or permitted to restrict.
- Communications: To respond to communications and requests from you and, where permitted, provide service-related communications.
- Other Legitimate Purposes: To carry out other legitimate business purposes permitted by applicable law.
3. How We Share Information
We may share or disclose information we collect in accordance with this Privacy Policy and applicable law. Categories of recipients may include:
- Affiliates and Related Entities: We may share information with entities affiliated with or related to Wattstamp where reasonably necessary for business, operational, compliance, or administrative purposes.
- Service Providers: We may share information with third-party service providers that perform services on our behalf, including providers supporting hosting, analytics, security, fraud detection and prevention, customer support, infrastructure, and, where applicable, blockchain transaction monitoring.
- Professional Advisors: We may disclose information to lawyers, accountants, auditors, consultants, and other professional advisors where reasonably necessary for legal, compliance, audit, or business purposes.
- Legal and Regulatory Authorities: We may disclose information where required or permitted by applicable law, regulation, court order, legal process, or governmental request.
- Business Transfers: We may disclose or transfer information in connection with an actual or contemplated merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other corporate transaction.
- Protection of Rights and Safety: We may disclose information when we believe doing so is reasonably necessary to protect the rights, property, security, or safety of Wattstamp, our users, or others.
We may also use and disclose information that has been aggregated, anonymized, or otherwise de-identified where permitted by applicable law.
4. Third-Party Services and Blockchain Networks
The Services may interact with or contain links to services, platforms, websites, applications, wallet providers, blockchain networks, analytics providers, and other technologies operated by third parties.
These third parties may independently collect, use, and process information about you. Their collection and use of information is governed by their own privacy policies and terms, not this Privacy Policy.
If wallet-based or blockchain functionality is made available and you choose to use it, the applicable wallet provider and blockchain network may independently process information about you and your activity.
Blockchain transactions are generally public and may be permanently recorded. We do not control public blockchain networks and generally cannot delete, modify, or alter information that has been recorded on a blockchain.
5. Cookies and Similar Technologies
We may use cookies, local storage, pixels, and similar technologies to operate and improve the Services and understand how users interact with them.
A. Types of Technologies We May Use
Depending on how the Services are configured, these technologies may include:
- Strictly Necessary Technologies: Technologies required for the Services to operate and provide essential functionality.
- Analytics and Performance Technologies: Technologies that help us understand how users interact with the Services and improve their performance and functionality.
- Functional Technologies: Technologies that allow the Services to remember preferences or provide enhanced functionality.
B. Managing Cookies
You can generally control or disable cookies through the settings of your web browser. Disabling certain cookies may affect the functionality or availability of portions of the Services.
Where required by applicable law, we will obtain consent for non-essential cookies or similar technologies.
6. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or processed through the Services.
7. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing the Services, maintaining business and financial records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our rights.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Information recorded on public blockchains may remain permanently available and may not be subject to deletion or modification by Wattstamp.
8. International Data Transfers
Wattstamp and our service providers may process, store, and transfer information in countries other than the country in which you reside.
Data protection laws in these jurisdictions may differ from those in your jurisdiction. Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.
9. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to applicable legal exceptions.
- Object to or request restriction of certain processing.
- Request portability of certain information.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a relevant data protection authority.
These rights are subject to applicable legal limitations and exceptions. In particular, we may be unable to delete or modify information that is publicly recorded on a blockchain or that we are required to retain by law.
To exercise applicable rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
10. Children
The Services are not directed toward children, and you must be legally capable of entering into the agreements applicable to your use of the Services.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided us with personal information in violation of applicable law, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you by updating the “Last updated” date, posting the revised Privacy Policy on the Services, or providing additional notice where required by applicable law.
Your continued use of the Services following the effective date of an updated Privacy Policy constitutes acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Wattstamp through our official communication channels.
- Email: contact@wattstamp.com
Please use only official Wattstamp communication channels when submitting personal information or privacy-related requests.